As a responsible business, madclothes.gr recognizes the need to comply with the General Data Protection Regulation (GDPR) of the European Union and ensures the existence of effective technical and operational measures to protect the personal data of our customers, employees and other interested parties and to carry out any processing thereof in a fair, transparent and legal manner.
The commitment to providing Personal Data Protection extends to a higher level and will be demonstrated by providing the appropriate resources to establish and develop effective technical and organizational measures to ensure adequate security for personal data. We share a “top-to-bottom” approach that outlines the planning and execution phases to structure your strategic compliance approach. we define the key considerations for each of the phases, including objectives, participants, inputs, tasks and deliverables.
Top management will at all times ensure that a systematic review of its performance is conducted on a regular basis program, looking at whether objectives are being met, as well as any areas of concern that may require corrective action.
Risk management will take place at various levels within the organization, including:
• Assessing risks to the achievement of privacy objectives
• Regular assessment of privacy risk in specific business areas
• Risk assessment as part of business change management process
GDPR is approached as an additional framework for improving the quality and quantity of data, while also avoiding any overlaps is.
Privacy Policy – Your personal data:
Our privacy policy (last updated 20/05/18) explains how we collect, use, share and protect your personal information. If we update this policy, we will post any changes on our website. We take your privacy seriously and want you to understand our practices regarding the handling of your personal data. This privacy statement explains how we do this.
What we need:
madclothes.gr is the «controller" of the personal data you are about to give us. We only collect basic personal data about you, which does not include sensitive information. If you decide to contact us through our website, then you will be asked to submit the limited personal data necessary to provide you with the product you have ordered, handle your inquiry or contact you for more information about our products. This is completely voluntary. The information we collect about you depends on the form you fill out. This includes (but is not limited to): your name, email address, IP address, location data, and information about which pages you access and when. For billing purposes, we will not be able to delete or anonymize the data you provide us for payment and shipping of your products.
Why we need it:
We need to know your limited personal data to be able to complete and ship the order you place through our online store. In addition, we provide you with newsletters about product and service offers and other related materials. We do not collect sensitive personal data that we do not need, other than what is absolutely necessary to serve your request. If any format that collects your personal data allows you to voluntarily provide additional information, we seek that information because we believe it will help us provide you with a better quality of service. You do not have to provide this information if you do not wish to.
We also collect personal data from cookies, which we explain here.
What do we do with it:
All personal data collected are processed by madclothes.gr staff in Greece. However, for IT hosting and maintenance purposes, this information is located on servers within the European Union. We need your personal data to send the order you requested through our online store. You should indicate whether or not you want us to send you informational newsletters about our products once you provide us with your e-mails. In addition, we collect your data through Google Analytics (read the GDPR policy here) to understand what you search for on our website and to provide you with relevant information in the future. We also want to provide you with relevant advertising in the future. Finally, we collect your data via the Facebook Pixel (read the GDPR policy here) to provide you with relevant information in the future.
How long we keep it:
For tax reasons and possible audits, we keep your personal data on our database for 10 years. In addition, we will retain your personal data for 2 years to provide you with product and service updates (for marketing purposes). After the 2-year period is over, we will ask for your consent again to continue to provide information about our products and services to you. If you choose to unsubscribe from a Service, we may maintain an “opt-out list” containing your information so that we know you have unsubscribed.
What we would like to do with this too:
However, we would like to use your name and email address to inform you about our future offers and products. This information is not shared with third parties and you can unsubscribe at any time by phone, email or our website. You can indicate when filling out a form whether or not you want to register.
Example:
☐ Yes, I agree to receive messages from madclothes.gr (which may include, telephone, electronic, social and re-identification ads).
For more information about the collection, storage, use, maintenance and disposal of personal data, contact us at info@madclothes.gr.
What are your rights:
We reserve the right to modify this Policy at any time. If at any point you believe that the information we hold about you is incorrect or you would like to request that it be revised, please contact us and we would be happy to correct or delete it for you. You have the right to access your personal data and request that it be corrected or deleted later. If you want to file a complaint about the way your personal data is handled, you can contact our team, who will investigate the matter and comply with your request, at info@madclothes.gr.